privacy policy

This Privacy Policy governs the manner in which Commercial Operator Training Solutions collects, uses, maintains and discloses information collected from users (each, a "User") of the Commercial-Operator-Training-Solutions website ("Site"). This privacy policy applies to the Site and all products and services offered by Commercial Operator Training Solutions.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy
Commercial Operator Training Solutions has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

This document was last updated on March 23rd 2016

About Us

Commercial Operator Training Solutions Ltd (COTS) was established in 2009 by its current Managing Director Jason Mowforth. The business was established to provide a comprehensive and relevant set of courses to comply with the requirements of the Driver Certificate of Professional Competence (Driver CPC) Regulations, compliance advice on Operator licensing and tachograph analysis.COTS very quickly added a range of courses leading to the Operator Certificate of Professional Competence for both LGV and PSV Transport Managers and increased the services relating to helping the operator comply with the undertakings made on the Operator licence.Later, we added ADR Dangerous Goods and other practical courses to these two existing arms of the business including LGV driver licence acquisition for categories B+E, C and C+E and practical training for HIAB, tail lift, gantry crane, shunter training, etc. We have maintained our SQA and OCR Grade 1 status for the past 4 years.Commercial Training is at the core of our business, working with some of Wales largest organisations and with customers throughout England; quality is integral in what we do and have gained our ISO 9001 accreditation. Between us our staff have many years of experience on the operational and enforcement side of both the LGV and PSV sectors and are therefore extremely well placed to provide relevant solutions to your problems.All of our Driver CPC courses have been designed to enable the driver and operator to mix and match their particular needs whilst satisfying the requirements of the Directive and the Joint Approvals Unit for Periodic Training (JAUPT). Our Operator CPC is delivered using the OCR syllabus and we have consistently achieved Grade 1 centre status since the company started.We are proud to be members of NDGTC (The National Dangerous Goods Training Consortium). The NDGTC is recognised by the DfT, DSA and SQA and consists of a group of nationally distributed training centres. Members provide high standards of dangerous goods training delivered by experienced instructors. To become an NDGTC member and obtain DfT approval, training organisations have to meet laid down standards for facilities, equipment and instructor qualifications that ensures quality of service.Our practical FLT and HIAB training is delivered under the RTITB Accreditation scheme RTITB are approved and listed as an accrediting organisation by the Health & Safety Commission (HSC) in the Approved Code of Practice (

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Commercial Operator Training Solutions

Skills House Unit 11, Celtic Trade Park, Bruce Road
Fforestfach, Swansea

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